Help Center
How long does it take to receive my order?
We put a lot of care into each & every order. Please allow up to 5 business days for local delivery and up to 10 business days for international delivery.
What’s the best way to care for my new jewellery?
All our jewellery is crafted in high-quality recycled stainless steel & are waterproof, tarnish free and hypoallergenic. If your jewellery comes into contact with seawater, perfume or hand sanitiser, since your jewellery under the tap, or simply keep it on whilst in the sower to remove any layers of salt or chemicals. Store your jewellery separately to avoid abrasion and use a soft cloth to clean it from time to time.
How can I return or exchange a product?
Products are exchangeable/refundable up to 10 days from purchase date solely if the products have not been worn or used. Kindly contact us should you wish to exchange or return. Please note that earrings & piercings are non-exchangeable/non-returnable.
Still looking for an answer?
Contact us on our social media or by sending an email to grezzjewellery@gmail.com